Terms

These terms apply when you buy an ebook from Bothways Books, run by Bothways Books (test). Contact: hello@bothwaysbooks.com.

The product

A personalised picture book as a PDF: a cover and 16 two-page spreads (picture on one page, text in the two languages you chose on the other). Price €12.99 including VAT. The text is adapted and translated, and the pictures are drawn, with the help of AI. After payment you can review and edit the text before the book is finished; if you don't approve it within 24 hours, we finish the book with the text as it is. Pictures can vary; you can redraw up to 3 pictures (one per page) for free after delivery.

Payment

Payments are handled by Stripe through Link, which acts as the reseller (merchant of record) for your purchase. Your receipt, invoice and VAT come from Link, and your bank statement shows "LINK.COM*".

Delivery

The book is usually ready about half an hour after you approve the text. You get a download link by email that works for 30 days.

Right of withdrawal

The ebook is digital content made to your specifications. At checkout you confirm: "I ask Bothways Books to start making my personalised ebook straight away, and I understand that I lose my 14-day right of withdrawal once the ebook is delivered." Because of this, the 14-day right of withdrawal ends when the ebook is delivered. If we can't deliver your book, you get a full refund automatically.

Our promise

On top of your legal rights: if you are not happy with how your child is drawn in the book, email hello@bothwaysbooks.com within 14 days of delivery and we refund the full price. We may decline repeated refund requests from the same customer.

Your photo and content

You confirm that you are the child's parent or guardian (or have their permission) and that the text you add is suitable for a children's book. The finished book is for personal, non-commercial use.

Complaints

Email hello@bothwaysbooks.com and we'll help. Your statutory consumer rights are not affected. [Add the consumer disputes body that applies to you, e.g. ARN in Sweden.]